Privacy Policy

Effective Date: May 25, 2026

This Privacy Policy explains how Yedu Taxi collects, uses, stores, and protects user information when using the Yedu Taxi Client App, Yedu Taxi Driver App, and related services available at https://yedu.ae.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, phone number, email address, profile photo, and account details.
• Location Information: Real-time and background GPS location data for ride booking, navigation, trip tracking, safety, and driver matching.
• Payment Information: Payment method details and transaction history processed securely through third-party payment providers.
• Device Information: Device model, operating system version, IP address, app version, and diagnostic data.
• Driver Information: Driver license information, vehicle details, insurance information, and verification documents.
• Communication Data: Customer support messages, ratings, reviews, and in-app communications.

2. How We Use Information

We use collected information to:

• Provide ride-booking and transportation services
• Match riders with drivers
• Enable navigation and trip tracking
• Process payments and transactions
• Improve safety and prevent fraud
• Provide customer support
• Send ride updates and notifications
• Improve app performance and user experience
• Comply with legal obligations

3. Location Permissions

Yedu Taxi uses foreground and background location access to provide core ride-sharing functionality.

• Client App: Used to detect pickup/drop-off locations, track rides, and improve ride accuracy.
• Driver App: Used for navigation, trip assignment, route optimization, and live driver tracking.

Location data may continue to be collected while the app is running in the background during active trips.

4. Data Sharing

We may share limited user data with:

• Drivers and riders during active trips
• Payment processing providers
• Cloud hosting and analytics providers
• Government or legal authorities when required by law
• Emergency services when necessary for safety reasons

We do not sell personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect user information against unauthorized access, loss, misuse, or disclosure.

However, no internet-based service can guarantee absolute security.

6. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children's Privacy

Yedu Taxi services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. User Rights

Depending on applicable laws, users may have rights to:

• Access personal information
• Request correction of inaccurate data
• Request deletion of personal data
• Withdraw consent for certain processing activities
• Request a copy of stored information

9. Third-Party Services

Our applications may use third-party services such as:

• Google Maps
• Firebase
• Payment gateways
• Push notification providers
• Analytics services

These services may collect information according to their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact us: